Customer story · Fly Away Festival
From airport check-in to the return coaches
Fly Away staff used the Go4Check app for a group of 800+ people during one edition of the festival. The Belgian travelling music festival brings people together for several days of concerts, DJ sets and activities. Past editions have taken place in Sicily, Corsica and the French Alps.
The festival journey
How the team used Go4Check
Check-in at Belgian airports
For this edition, Fly Away booked entire planes for festivalgoers departing from several Belgian airports. The team needed to see who had arrived for each flight and who was still due to check in.
Attendees received their personal QR code by email and in the post with their festival invitation. Staff scanned the codes with Go4Check and contacted missing attendees straight from the app to see if they were coming. When check-in closed, the team had a passenger count across all departures.
Help on the festival site
When an attendee came to the organisers with a question or request, staff could open that person’s full profile in Go4Check on their phone. They could look up the details they needed on the spot without carrying paper lists or going back to a computer.
Boarding the return coaches
At the end of the festival, several coaches were due to leave for the airport around the same time. Staff used Go4Check to check people onto each coach and see who was still missing.
If someone was late, staff could contact them from their profile and ask them to come to the coach before it left, so they could reach the airport in time for their flight back to Belgium.
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